Articles in support desk

Support Desk - Deleting Dangers

There are some things the hardy folks on the frontline of Compose can't control. Specifically you. And if not you, someone like you. People can't help it but they are inextricably drawn to red things like the delete database button. It's big and red…

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Support Desk: Keeping MongoDB Live

We've noticed that a number of customers are not making the best use of the high availability features of Compose's MongoDB deployments. As these features can see you through maintenance without downtime, we thought it was time for a refresher on ho…

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Support Desk: All About the Status

The operational status of the Compose platform is now more accessible, at status.compose.com and more detailed than ever, but have found some customers aren't making the best use of the resources. We don't just give current status on our status page…

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Support Desk: Elasticsearch & Redis

So far in 2015, we've brought you PostgreSQL on the Compose platform, but that's not all. We've also been preparing and testing essential updates and useful enhancements for our Redis and Elasticsearch databases. Now we're ready to deliver them to y…

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Holiday Support Desk: Better Browsing & Christmas Coverage

For the holiday we're bringing a refresh to one of Compose's familiar components – the data browser. The data browser is what you see when you use the Compose dashboard to look into your MongoDB database. Apart from the obvious administration and mon…

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Support Desk: Elasticsearch 1.3.4 Update

Although we've just launched RethinkDB on Compose, we've been keeping busy with our other databases. Elasticsearch 1.3.4 is now available to our Elasticsearch users. Elasticsearch 1.3.3 was released recently and included changes which reduced memory…

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At Your Fingertips: Support

With the latest addition to the Compose dashboard, we're bringing Compose's support to your browser so you can get closer to the support process. Now you can hit the support button and rather than just being able to submit a support request, you can…

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